Player Wellbeing

Responsible Gaming at aq77 – Play Safe, Stay in Control

Gaming on aq77 should always be fun — a way to relax and enjoy yourself, not a source of stress or financial pressure. This page explains the tools aq77 provides to help you stay in control of your play, recognise when things might be getting out of hand, and get support if you need it. We take responsible gaming seriously, and we want every aq77 player in Bangladesh to have a safe, enjoyable experience every time they log in.

18+ Only — Gambling Can Be Addictive. Play Responsibly.

aq77 provides free tools to help you set limits, take breaks, and stay in control of your gaming at all times.

18+
Minimum Age to Play
24/7
Support Available
5+
Player Protection Tools
Free
All Tools, No Cost

Tools aq77 Gives You to Stay in Control

Every aq77 player has free access to these responsible gaming tools. You can activate any of them directly from your account settings or by contacting support.

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your aq77 account. Once you hit your limit, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 7 days to take effect — giving you time to reconsider.

Session Time Limits

Set a maximum session length so aq77 automatically reminds you — or logs you out — when you have been playing for a set amount of time. It is easy to lose track of time when you are enjoying a game, and this tool keeps you grounded.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your aq77 account is temporarily suspended. You cannot log in, deposit, or place bets until the period ends. No questions asked.

Self-Exclusion

If you feel you need a longer break, aq77 offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Once activated, your account is fully closed and you cannot re-register during the exclusion period. This is our strongest protection tool.

Loss Limits

Set a cap on how much you are willing to lose in a given period. When your losses reach the limit you set, aq77 will prevent further play until the period resets. This tool helps you protect your bankroll and avoid chasing losses.

Reality Checks

Enable regular pop-up reminders that show you how long you have been playing and how much you have won or lost in the current session. These reality checks appear at intervals you choose — every 30, 60, or 90 minutes — keeping you informed and aware.

How to Activate Responsible Gaming Tools on aq77

Setting up any of the responsible gaming tools on aq77 takes less than two minutes. Here is exactly how to do it. If you run into any trouble, our support team is available 24/7 to help you activate any limit or restriction on your account.

Go to My Account
1
Log In to Your aq77 Account

Visit aq77 and log in using your registered email and password. Make sure you are on the official aq77 platform before entering your credentials.

2
Go to Account Settings

Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu. This is where all your personal preferences and limits are managed.

3
Select "Responsible Gaming"

Inside Account Settings, find the "Responsible Gaming" tab. All available tools — deposit limits, session limits, cool-off, self-exclusion, and loss limits — are listed here in one place.

4
Choose Your Tool and Set Your Preference

Select the tool you want to activate, enter your preferred limit or duration, and confirm. Changes that restrict your play take effect immediately. Increases to limits require a 7-day cooling-off period.

5
Contact Support If You Need Help

If you cannot find the settings or need to activate self-exclusion urgently, contact aq77 support via live chat or email at [email protected]. We will action your request immediately.

Signs That Gaming May Be Becoming a Problem

Problem gambling can affect anyone. Recognising the early warning signs is the first step to getting back in control. If any of the following sound familiar, it may be time to use one of aq77's responsible gaming tools or seek support.

You spend more money on gaming than you originally planned, and it keeps happening.

You chase losses — betting more to try to win back money you have already lost.

Gaming is affecting your sleep, work, studies, or relationships with family and friends.

You feel anxious, irritable, or restless when you are not able to play on aq77.

You hide your gaming activity from people close to you or lie about how much you spend.

You borrow money or sell belongings to fund your gaming sessions.

You have tried to cut back or stop but find it very difficult to do so on your own.

Gaming feels less like entertainment and more like something you feel compelled to do.

If you recognise these signs in yourself or someone you know, please use aq77's self-exclusion tool or contact our support team immediately.

Visit Our FAQ for More Help

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly recommend activating a responsible gaming tool on your aq77 account today.

Have I spent more on aq77 this month than I budgeted for?
Have I played for longer than I intended in the last week?
Have I felt the urge to keep playing to recover losses?
Has gaming affected my mood, sleep, or daily responsibilities?
Have I kept my gaming activity secret from people I trust?
Set My Limits Now

aq77's Responsible Gaming Commitment in Full

At aq77, responsible gaming is not just a legal requirement — it is a core part of how we operate. We believe that online gaming should be a form of entertainment, not a financial strategy or a way to escape problems. Every feature on the aq77 platform is designed with player wellbeing in mind, from the games themselves to the account management tools available to every registered player.

We know that for the vast majority of aq77 players in Bangladesh, gaming is a fun and harmless pastime. But we also know that for a small number of people, it can become problematic. That is why aq77 invests in responsible gaming infrastructure and makes all protection tools available for free, with no barriers to access.

Our responsible gaming policy covers four key areas: age verification, player protection tools, problem gambling support, and staff training. Each of these is described in detail below.

1 Age Verification

aq77 strictly enforces an 18+ age policy. All new players are required to verify their age during the registration process. We use a combination of document verification and third-party KYC checks to confirm that every aq77 account holder is of legal age to gamble. Any account found to belong to a minor is closed immediately and all funds are returned.

If you are a parent or guardian and believe a minor has accessed aq77, please contact us immediately at [email protected]. We will investigate and act without delay.

2 Player Protection Tools

As described above, aq77 provides a full suite of responsible gaming tools including deposit limits, loss limits, session time limits, cool-off periods, reality checks, and self-exclusion. These tools are available to every registered player at no cost and can be activated at any time through Account Settings or via our support team.

Restrictions on your account — such as lowering a deposit limit or activating self-exclusion — take effect immediately. Requests to increase limits or lift restrictions are subject to a mandatory 7-day review period.

3 Problem Gambling Support

If you feel that your gaming has become a problem, aq77 encourages you to reach out for help. Our support team is available 24/7 and can help you activate any responsible gaming tool on your account, including permanent self-exclusion. We will never pressure you to continue playing or make it difficult to close your account.

We also encourage players who are struggling to speak to someone they trust — a family member, a friend, or a professional counsellor. Talking about it is often the hardest step, but it is also the most important one.

Remember: gambling should never be used as a way to solve financial problems. If you are in financial difficulty, please seek financial advice rather than trying to win your way out of debt. The odds are always against you in the long run.

4 Our Ongoing Commitment

aq77 regularly reviews its responsible gaming policies and tools to make sure they remain effective and up to date. We monitor player behaviour for signs of problem gambling and may proactively reach out to players whose patterns suggest they may be at risk. This is not about restricting your fun — it is about making sure aq77 remains a safe and enjoyable platform for everyone who plays here.

If you have feedback on our responsible gaming tools or want to suggest improvements, we genuinely want to hear from you. Email us at [email protected] or use the live chat on the aq77 platform.

Play on aq77 — But Always Play Responsibly

Join aq77 today and enjoy a safe, fair gaming experience with full access to all responsible gaming tools from day one.